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Best staff in Morocco... spoke multiple languages! Selma was amazing in the spa, Wissal the director was extremely friendly! Food was soooo good it was nice to feel american for a couple days. Def my go to place every time I have to do business or have see my husbands family.
When i arrived at the hotel, about 15 minutes after my check in, i was sent a friend request through Facebook by receptionist. I could not believe what i saw, i was discusted by this breach of my privacy. I went back to the reception and showed a colleague the friend request and ask him if this was his colleague. He said yes. The employee did not threat me with any respect or with any seriousness. I said i want to speak to the manager, but he absent. Then i went back to my room and i was not able to sleep. Next morning i went to the reception and i told my story again. And again i was not taken seriously. They refuse to call the manager and switcht to there own language. I find this highly offensive and rude. I must say I'm very disappointed in the custemerservice. I do not recommed this hotel to any one!
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C'est une filiale de la société Alphabet depuis août 2015.
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